portfolio & design blog of logo & identity designer, Graham Smith
An interesting subject for a post me thinks. Time after time, us logo designers come up with 100′s of ideas in the process of satisfying each client. We amass these unused concepts and use them and modify them for future projects.This post is more of a question but also an answer. It’s hypothetical, but not. I am also curious to know what you would do in this following situation?
The Situation
A client approaches you with a specific request, a particular design or concept that you know you already have in your library, what do you do?
2 Months Ago
So a bit more background. 2 months ago you were working on a project and in the process of this project you created several ideas. One idea in particular you really felt stood out, an idea that really demonstrated your abilities. However, the client picked another design, leaving this one to wilt in the darker regions of your project folder.
Not feeling too deflated, you realised that this design would perfectly suit another client, all you needed now was to stumble across this particular client. So you keep it in mind and get on with the rest of your life.
2 Months Pass
On the first day of the second month, you find an email from a potential new client. They briefly explain what they are looking for, show you a previous logo attempt from another designer and bells ring. Immediately you know you have the perfect solution. You have a design already completed from 2 months ago, with a few minor tweaks it would be perfect for this client. You knew in your heart that it would survive to battle another day, to satisfy a client and live a long prosperous life.
The Dilemma
Being the gentle conscientious designer you are, you now wonder how you can possibly swing this by the client, without making it look like you knocked it up in 5 seconds, yet charge your usual rate. After all, this is a great design. This idea took ages to do, ages to create in Illustrator, you are super proud of it and even fellow designers who saw it agreed, it’s a neat logo.
You want to show the client this idea, to convince them to sign you up as his logo designer. But as yet, the client is still not sure. He has several other designers to talk to. You know that if this client saw this idea, he would be gobsmacked. It fits perfectly with the brief and the conversations he has already had with you.
How Much
You keep the client hooked, treading carefully, not wanting to give your game plan away so early, especially without securing a deposit. But the client is still ‘not sure’. So here you have this perfectly crafted logo design, born from years of experience and skill with your mouse. You are itching to show it to them, to say “look, here it is. Don’t you see, this is perfect for you.”
But to do so means the client see into your soul. They would likely react by saying: well, as you have already designed it, and this means you don’t need to spend any time on it, surely it would cost me next to nothing. It’s already done, already designed, the hard work you have done for another client. Surely I can just take it off your hands as is at a fraction of the cost of your usual project rates? I mean, you don;t need to spend any time researching my business, you don’t need to waste time trying different ideas, different concepts, buying new fonts etc. It’s here, it’s all done, perfectly formed just for me.
The Realisation and the Reality
You realise this response is not totally without foundation, but you also know this perfectly formed logo ‘did’ take you a long time. It was created from years of experience in the trade. When a client pays you, they are not just paying for the work you actually do, but they are paying for the skill and experience you have to do this job in the first place. Presumably why they approached you in the first place, they like your portfolio, they like your style, they like your reputation… all of which you have worked tirelessly to nurture, maintain and grow.
The Plan
The client wants to see this idea before committing, but to do so puts you in a vulnerable position. So you explain you need to secure the job, they must pay a deposit before anything happens. You don’t let on too much, you put your best poker face on. You look them in the eye and say, I am pretty confident that I can create the perfect logo for you. Give me the opportunity to work with you and you will see.
The Truth
After all, nothing is ever certain. This perfect logo created two months ago might not be that perfect fit you assumed it would be. It may need further tweaking and changes to satisfy this client. After all, surely by now we should have learn’t that we can never second guess the client.
But you have a solid starting point, you have saved some time on this project, but you have also given your best, just not in the same way you usually do. Charge the same you would do for any other project.
Regardless of how many previous ideas and concepts you can mash together, you are charging the client for ‘your’ experience, your skill and your creativity. How you come about the end result is for you to determine, no one else. So keep some things close to your skin.
Like a sculptor, a painter, a craftsman, a writer… any number of creatives will create work prior to it being sold. Sometimes they are commissioned to create a personal bespoke piece. Some logo concepts ‘can’ be reused, tweaked and perfected for a new client. On the flip side, some clients, some projects ‘do’ require work to be started from scratch, research, planning, development for a niché area perhaps. But even then, a prior unused concept could be suitable as a foundation or starting point.
Categories: Logo & Brand Identity, My Views
Tagged: clients, concepts, ideas, logo design < Previous: Typodarium 2010 Typographic Calendar
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I agree Graham The concept of ‘old logos’ or what I would call ‘dead pitches’ is contentious.As a professional do you go ahead and give the new client the work, knowing that most of it has already been done or do you come clean explaining the thinking, development and process.
Nous, knowledge, experience, a deep understanding of your area of expertise is what client x is buying. If you went to them with the same idea but it wasnt worked up to presentation level there wouldn’t be a problem.
ideas are reusable, the context changes, use the new parameters to mix in something brilliant for your new client. Spot on in my book.
I agree Graham The concept of ‘old logos’ or what I would call ‘dead pitches’ is contentious.As a professional do you go ahead and give the new client the work, knowing that most of it has already been done or do you come clean explaining the thinking, development and process.
Nous, knowledge, experience, a deep understanding of your area of expertise is what client x is buying. If you went to them with the same idea but it wasnt worked up to presentation level there wouldn’t be a problem.
ideas are reusable, the context changes, use the new parameters to mix in something brilliant for your new client. Spot on in my book.
Pablo Picasso was sitting on a park bench when a lady came and sat down next to him. Recognizing him instantly, she asked him to do a sketch of her face. He agreed.
20 seconds later he handed it to her and she was very pleased with it. She said, “This is wonderful, what can I pay you?” “$5,000.” Came his reply. “But it only took you 20 seconds!” she said. “No,” he said, “it took me my whole life.”
Pablo Picasso was sitting on a park bench when a lady came and sat down next to him. Recognizing him instantly, she asked him to do a sketch of her face. He agreed.
20 seconds later he handed it to her and she was very pleased with it. She said, “This is wonderful, what can I pay you?” “$5,000.” Came his reply. “But it only took you 20 seconds!” she said. “No,” he said, “it took me my whole life.”
Absolutely spot on. ‘Dead’ pitches, logos and ideas are at the centre of creativity. Improving on them is job number one.
Absolutely spot on. ‘Dead’ pitches, logos and ideas are at the centre of creativity. Improving on them is job number one.
Nick’s comment sums it up!
I’ve been approached by a “pasta restaurant”, made some sketchs, he choose one and the project evolved
later the same year, another “pasta restaurant” asked for an identity, the project “background” was very similar
well I reused some of the sketchs, but had to make some changes, the new client choose a new sketch, but the previously done helped him make hsi choice and tell me what he wanted!
the fact that I already worked on the same kind of project doesn’t influence any price changing
Nick’s comment sums it up!
I’ve been approached by a “pasta restaurant”, made some sketchs, he choose one and the project evolved
later the same year, another “pasta restaurant” asked for an identity, the project “background” was very similar
well I reused some of the sketchs, but had to make some changes, the new client choose a new sketch, but the previously done helped him make hsi choice and tell me what he wanted!
the fact that I already worked on the same kind of project doesn’t influence any price changing
There was this big old printing machine that started to make a funny tapping noise.
The noise got worse and worse and eventually the machine ground to a halt!
All efforts to get it going again failed so an expert was called in – he took one look at the machine grabbed his lump hammer and gave one of the components and almighty whack!
The printing machine started immediately and purred along as if it were brand new.
Cheers rang round the factory – the big account could be delivered on time and jobs would be saved…
A couple days later, the expert’s invoice arrived for the amount of £10,000!
The MD was livid! He demanded an itemized breakdown – after all, all he had done was hit the machine with a hammer – it took all of a few seconds!
The expert smiled and duly supplied an invoice that read:
“Hitting faulty valve with hammer £10.00. Knowing which valve to hit: £9,990.00.”
The value of expertise.
There was this big old printing machine that started to make a funny tapping noise.
The noise got worse and worse and eventually the machine ground to a halt!
All efforts to get it going again failed so an expert was called in – he took one look at the machine grabbed his lump hammer and gave one of the components and almighty whack!
The printing machine started immediately and purred along as if it were brand new.
Cheers rang round the factory – the big account could be delivered on time and jobs would be saved…
A couple days later, the expert’s invoice arrived for the amount of £10,000!
The MD was livid! He demanded an itemized breakdown – after all, all he had done was hit the machine with a hammer – it took all of a few seconds!
The expert smiled and duly supplied an invoice that read:
“Hitting faulty valve with hammer £10.00. Knowing which valve to hit: £9,990.00.”
The value of expertise.
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I agree! If you have an idea that you worked hard on, and it was never used for some reason, and it could be used to fit a new clients solution then, why not?
From time to time there are website interface designs that I do that some clients just don’t like, for whatever bizarre reasons, but I know they are in the back burner and may lend themselves to new projects that may arise.
There is nothing more frustrating than not being able to use a piece of creative you feel really strongly about. The only thing that keeps me partially sane is knowing it may not go to waste totally.
I agree! If you have an idea that you worked hard on, and it was never used for some reason, and it could be used to fit a new clients solution then, why not?
From time to time there are website interface designs that I do that some clients just don’t like, for whatever bizarre reasons, but I know they are in the back burner and may lend themselves to new projects that may arise.
There is nothing more frustrating than not being able to use a piece of creative you feel really strongly about. The only thing that keeps me partially sane is knowing it may not go to waste totally.
Great blog, and all the thoughts that may pass through one’s mind beautifully relayed.
Worse than this scenario, is a when you send a client away with a stellar brand identity that you are insanely proud of, only to find a few years later that their business has shut down for whatever reasons.
The identity? Lost forever, never to be used again. You can’t use it again because you passed on the copyright, and the owner has just binned it along with the rest of the business.
Agghhhh!!!
Great blog, and all the thoughts that may pass through one’s mind beautifully relayed.
Worse than this scenario, is a when you send a client away with a stellar brand identity that you are insanely proud of, only to find a few years later that their business has shut down for whatever reasons.
The identity? Lost forever, never to be used again. You can’t use it again because you passed on the copyright, and the owner has just binned it along with the rest of the business.
Agghhhh!!!
I whole heartily agree that an unused concept is not dead nor trash. Its intellectual propriety and can be reused in any matter seen fit by its creator. Call it reworked or refreshed, its still YOUR work and I strongly believe that if the situation merits the use of it then by all means move forward and present.
BTW Great post, I’m going to link it from my blog at http://www.blog.uneekgrafix.com
-uneekGrafix
I whole heartily agree that an unused concept is not dead nor trash. Its intellectual propriety and can be reused in any matter seen fit by its creator. Call it reworked or refreshed, its still YOUR work and I strongly believe that if the situation merits the use of it then by all means move forward and present.
BTW Great post, I’m going to link it from my blog at http://www.blog.uneekgrafix.com
-uneekGrafix